Assistant in Training

About the role

The Assistant in Training (AIT) and Assistant Manager positions at Buckle are integral to fulfilling our mission of providing the best shopping experience for guests. These roles encompass a wide range of responsibilities, including sales, merchandising, and operational tasks.

Responsibilities

• Greet Guests with a friendly, engaging attitude and provide exceptional service
• Answer questions about the store and its merchandise
• Recommend, select, and help locate or obtain merchandise based on Guest needs
• Use product knowledge to suggest additional items and create a wardrobing experience
• Share product knowledge and sales education with Teammates
• Stay updated on current sales, promotions, policies, and security practices
• Achieve personal sales-per-hour, average sales, and total net sales goals
• Implement the Sales Presentation Guide (SPG) daily to meet goals
• Investigate and expand Guest selection through inventory management and advanced product searches
• Maintain and build strong Guest relationships to foster a client-based business
• Coach and lead new Teammates to meet Buckle’s standards
• Execute actions from department calendars and track on the Weekly Delegation Worksheet
• Show aptitude in recognizing merchandising opportunities and improving store performance
• Work flexible schedules, including mornings, evenings, weekends, and holidays
• Follow Loss Prevention guidelines and handle security risks
• Handle calls from Corporate Office professionally

Requirements

To succeed in these roles, candidates should possess a high school diploma or equivalent, along with a passion for fashion and customer service. Previous retail experience is preferred but not required. Strong communication and interpersonal skills are essential, as is the ability to work independently and as part of a team.

Qualifications

• High school diploma or equivalent
• Passion for fashion and customer service
• Previous retail experience is preferred but not required
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team

Skills

• Product knowledge and sales education
• Customer service and problem-solving skills
• Teamwork and leadership abilities
• Flexibility and adaptability to work various shifts
• Attention to detail and organizational skills

Benefits

Buckle offers competitive compensation and benefits, including:

• $16-$20 hourly wage
• Health, dental, and vision insurance
• Virtual care and mental health resources
• 401(k) with company match
• Discretionary matching contributions
• Teammate discount on Buckle products and gift cards
• Time off, including vacation, sick leave, and holidays
• Income protection and legal services