Assistant in Training

About the role

The Assistant in Training (AIT) and Assistant Manager positions are integral to fulfilling Buckle's mission of providing the best shopping experience for guests. These roles encompass a wide array of responsibilities, including sales, merchandising, and operational tasks.

Responsibilities

• Greet guests with a friendly, engaging attitude and provide exceptional service.
• Answer questions about the store and its merchandise.
• Recommend, select, and help locate or obtain merchandise based on guest needs.
• Share product knowledge and sales education with team members.
• Stay updated on current sales, promotions, policies, and security practices.
• Achieve and exceed sales targets set by store management.
• Use the Sales Presentation Guide (SPG) to meet or exceed performance standards.
• Investigate and expand guest selection through inventory management and advanced product searches.
• Maintain and build strong guest relationships to foster a client-based business model.
• Coach and lead new team members to ensure they meet and exceed Buckle’s standards.
• Execute actions from department calendars and track on the Weekly Delegation Worksheet.
• Show aptitude in recognizing merchandising opportunities and improving overall store performance.
• Work flexible schedules, including mornings, evenings, weekends, and holidays as needed.
• Follow loss prevention guidelines and handle security risks.
• Handle calls from corporate office professionally and maintain a positive attitude.

Requirements

To succeed in this role, candidates should possess a high school diploma or equivalent, along with a passion for fashion and a desire to learn and grow in a dynamic retail environment. Previous experience in retail, particularly in a sales or managerial capacity, is preferred but not required.

Qualifications

• High school diploma or equivalent.
• Passion for fashion and customer service.
• Strong organizational and communication skills.
• Ability to work independently and as part of a team.
• Basic computer skills, including proficiency with Microsoft Office.
• Willingness to learn and adapt to new products and systems.

Skills

• Customer service skills.
• Product knowledge.
• Time management and multitasking abilities.
• Leadership and motivational skills.
• Adaptability and flexibility.

Benefits

Buckle offers competitive compensation and benefits, including:

• Base pay ranging from $20 to $25 per hour.
• Commission-based on sales.
• Health, dental, and vision insurance.
• Virtual care and mental health resources.
• 401(k) with company match.
• Discretionary matching contributions to qualifying Teammates.
• Health savings account (HSA) and flexible spending accounts (FSA).
• Incentive-based bonuses.
• Teammate discount on Buckle products and gift cards.
• Vacation, sick, and holiday leave.
• Paid volunteer day.
• Income protection, including life and AD&D insurance.
• Legal services, identity theft protection, and pet insurance.

Pay

Compensation for the Assistant in Training (AIT) and Assistant Manager positions ranges from $20 to $25 per hour, with a potential for higher earnings through commission on sales.

Schedule

Assistant in Training (AIT) and Assistant Manager positions require a flexible schedule, including mornings, evenings, weekends, and holidays as needed, to accommodate store operations and business needs.