Assistant Human Resources Manager
Coulter Services · Potomac, MD · 2 days ago
On-siteHuman ResourcesFull-time
Role: HR Generalist Sr. Analyst responsible for supporting managers and employees on HR policies, resolving workplace issues, and promoting positive employee relations. Key Duties Resolve employee relations issues and provide guidance to leadership to ensure fair policies.Consult with managers on employment policies and compliance matters.Investigate employee complaints, conduct interviews, and document findings.Develop resolution plans, monitor progress, and coordinate leave of absence cases.Analyze dashboard metrics to improve efficiency and meet service standards.Assist with HR projects and maintain accessible, current HR information. Qualifications Minimum of 2 years' experience in employee relations or related field.Bilingual in English and Spanish.Bachelor’s degree in HR or equivalent experience.Strong communication skills with tact and diplomacy.Knowledge of employment laws and confidentiality practices.Proficient in Microsoft Office; experience with case management tools preferred. Skills: Effective communication, influence, confidentiality, problem-solving, and collaboration skills.