Assistant Housekeeping Manager

CIVANA’s mission is to inspire mindfully, measurably greater wellness in all who crave it. The CIVANA model is shaped by a wellness philosophy that serves everyone: happiness first, healthiness always. This is delivered via a curated wellness program that focuses on connecting mental, physical, emotional, and spiritual needs, providing guests with tools they can take with them wherever they go, and build upon each time they return. ACCOLADES 2026 Newsweek’s World’s Most Extraordinary Spas 2026 The Zoe Report Readers’ Choice Awards: #5 Best U.S. Yoga Retreat 2025, 2024, 2023, 2022, 2021, 2020 Travel & Leisure World's Best Award - Top 10 Destination Spa 2025, 2024, 2023, 2022, 2021, 2020, 2019 USA Today Readers' Choice Award - Top 10 Best Spa Resort 2025, 2024, 2023, 2022, 2021, 2020 Conde Nast Traveler Reader's Choice Award - Top Destination Spa in the US 2025, 2024, 2023 TripAdvisor Traveler's Choice Award 2025, 2024, 2023, 2022 U.S. News & World Report - Best Hotels in the US 2024 Oprah Daily Hotel O-Wards - Top Wellness Resort to Find 2024 Your (Higher) Purpose 2024 Reader’s Digest - 20 Best Wellness Retreats to Help You Relax and Recharge 2024, 2023, 2022 OpenTable Diners' Choice Award 2023 Women’s Health Travel Awards - Best Yoga Retreat in the World 2023 Men’s Health Travel Awards - Top Relaxation Destination AAA Four Diamond Rating AAA Inspector’s Best of Housekeeping Award WHY YOU’LL LOVE WORKING AT CIVANA Complimentary access to wellness classes & programming Complimentary shift meal Team member referral bonus Generous Team Member & Friends & Family Resort rates and discounts We are seeking passionate, service-oriented, positive and hard-working individuals with a love for health and wellness, and an excitement for hospitality. Reporting to the Director of Housekeeping, the Assistant Housekeeping Manager oversees daily operations across Laundry, Public Areas, and Heart of House (HOH), ensuring the resort's cleanliness standards and guest experience remain best-in-class. Responsibilities Lead, manage, and hold the team accountable across Laundry, Public Areas, and HOHManage laundry operations: monthly linen inventory, linen quality control, and preparing linen weights for Rooms, Spa, Programs, and F&BOrder and maintain laundry chemicals and suppliesOversee lost and foundOversee public areas and HOH cleanliness: restrooms, trash receptacles, outdoor railings, doors, and overall resort conditionManage the overnight cleaning company/vendor relationshipSupport scheduling, training, and daily supervision of housekeeping staff across both areasPartner with Director of Housekeeping on labor management, standards audits, and Forbes/service culture compliance Qualifications 2+ years progressive housekeeping/laundry leadership experience, luxury/resort preferredExperience managing linen inventory and vendor relationshipsStrong organizational and team leadership skillsAbility to work flexible shifts including weekends/holidays