Assistant Hospitality Manager - Beringer

About the Role

The Assistant Hospitality Manager plays a frontline leadership role in delivering exceptional, high-volume, high‑touch guest experiences across Beringer’s entry-level tasting room space, gift shop, and tours. This role is responsible for driving growth across core tasting room business, tour experiences, and international programs, with a strong focus on the Knight’s Valley portfolios. You will lead and coach a large hospitality team, partner cross‑functionally to deliver seamless end‑to‑end experiences, and serve as a visible presence on the floor, setting service, sales, and brand standards while meeting key financial and growth objectives.

Responsibilities

• Manage and drive growth of the entry-level tasting room, historic caves and gift shop, delivering elevated service with a focus on Knight’s Valley portfolio
• Manage and grow tour experiences, ensuring offerings align with guest demand, brand positioning, and revenue goals
• Lead the development and expansion of the Knight’s Valley Program
• Partner with Trade teams, domestic and international, to host and accommodate consumers and partners
• Oversee daily operations as Manager on Duty, including staffing, scheduling, cash handling, and service execution
• Drive the culture established in our hospitality academy to lead, train, and coach a large hospitality team to achieve sales, wine club, and guest experience targets
• Monitor service delivery to ensure luxury‑level consistency across tastings, tours, and retail interactions
• Drive sales performance, wine club conversion, and average order value while managing labor, inventory, and cost controls
• Resolve guest service and operational issues in real time, maintaining a calm, professional presence
• Collaborate with Marketing, Events, and Central Operations to execute programming, promotions, and experiences

About You

• You have strong hospitality leadership experience in a fast‑paced, guest‑facing environment
• You are energized by driving sales growth while delivering exceptional guest experiences
• You are comfortable leading, training, and motivating large teams to high performance standards
• You bring strong operational discipline, including scheduling, cash handling, and inventory management
• You communicate clearly and confidently with guests, team members, and cross‑functional partners
• You value accuracy, consistency, and brand integrity in service and wine education
• You are adaptable, resilient, and calm under pressure during high‑volume periods
• You are open to working weekends, holidays, and a flexible schedule
• You have an interest in international guests and cross‑cultural hospitality experiences

Benefits

• Paid Time Off: Competitive vacation, sick leave, and 12 paid holidays. Plus, a "TWE4ME Day" – a day to spend however you choose!
• Paid Parental & Caregiver Leave: Generous time off for life's big moments.
• Volunteer Days: Get paid to give back—2 full days each year!
• Flexible Work Options: Find your flex—hybrid and custom schedules available for certain roles.
• Wellbeing First: Medical, dental, vision, free mental health support, and an award-winning wellness program.
• 401(k) with Company Match: 100% vested from day one. Regular Full and Part-Time employees are eligible after 60 days of employment.
• Wine Perks & Discounts: Enjoy exclusive employee pricing on the world's best wines, plus receive a generous product allowance.
• Recognition & Rewards: Celebrate wins and earn fun rewards.

Pay

The base pay range offered for this position is $69,000 to $80,500 per year and other benefits. Actual compensation offered will depend upon numerous job-related factors, including but not limited to candidate qualifications, skills, experience, education, location, and alignment with market data.