Assistant Guest Experience/VIP Manager - Benefits include Medical, Dental, Vision, Free Room Nights, Paid Time-off and Much More

About the role

The Assistant Guest Experience/VIP Manager will serve as a point of contact for elite members of Hyatt's Guest Loyalty Program. This role involves providing a top-tier service experience to VIP guests and overseeing areas within the hotel that cater to these guests.

Responsibilities

• Provide exceptional service to VIP guests
• Oversee VIP guest areas within the hotel
• Work independently with minimal supervision
• Take initiative to achieve goals
• Lead with a focus on guest experience
• Work a flexible schedule, including weekends and holidays

Requirements

• Refined verbal and written communication skills
• Able to work independently with minimal supervision
• Self-motivated and proactive
• Experience in hospitality leadership with a focus on guest experience
• Proficient in basic computer skills

Qualifications

• Refined verbal and written communication skills
• Able to work independently with minimal supervision
• Self-motivated and proactive
• Experience in hospitality leadership with a focus on guest experience
• Proficient in basic computer skills

Skills

• Excellent communication skills
• Ability to work independently
• Leadership experience in hospitality
• Basic computer proficiency

Benefits

• Free room nights
• Discounted and Friends & Family Room Rates
• Medical, Prescription, Dental and Vision Insurance
• 401k with company match
• Paid time off
• Paid Family Bonding Time and Adoption Assistance
• Tuition Reimbursement
• Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more

Pay

$73,600 - $110,400

Schedule

Flexible schedule, including weekends and holidays