Assistant Golf Professional

About the role

Assist Professional Staff with management, staffing and daily operations duties. Perform limited teaching functions under the direction of the Head Golf Professional. Assist with pro shop operations including booking tee times, charging members and guests, and clear communication with outside service team. Coordinate all member and resort activities with the outside service team. Responsible for daily operation of the pro shop and related golf course activities. Assist Head Professional in setup and execution of all member and resort group play. Communicate clearly to outside service team and starters/player assistants all changes to tee sheets and other important information. Secure and protect company assets, including facilities and equipment. Implement general policies established by the Head Golf Professional, direct their administration and execution. Supervise work activities of personnel in the department. Recommend employment, supervise and train outside service team. Assist in maintaining work records and schedules for starters/player assistants. Keep accurate records as determined by the Golf Professional. Reconcile daily and weekly golf round counts from tee sheets to those tabulated in the computer. Transmit information to appropriate person/department. Maintain handicap records. Enhance teaching skills by assisting with golf schools and clinics and observing private lessons given by Director of Instruction, Director of Golf and Head Golf Professional. Attend conferences, workshops and meetings to keep further personal knowledge and stay current with developments in the field.

Responsibilities

• Aid in management and direction of the golf operations team.
• Perform limited teaching functions under the direction of the Head Golf Professional.
• Affiliate with pro shop operations including booking tee times, charging members and guests, and clear communication with outside service team.
• Coordinate all member and resort activities with the outside service team.
• Responsible for daily operation of the pro shop and related golf course activities.
• Affiliate with setup and execution of all member and resort group play.
• Communicate clearly to outside service team and starters/player assistants all changes to tee sheets and other important information.
• Secure and protect company assets, including facilities and equipment.
• Implement general policies established by the Head Golf Professional, direct their administration and execution.
• Supervise work activities of personnel in the department.
• Recommend employment, supervise and train outside service team.
• Affiliate in maintaining work records and schedules for starters/player assistants.
• Keep accurate records as determined by the Golf Professional.
• Reconcile daily and weekly golf round counts from tee sheets to those tabulated in the computer.
• Transmit information to appropriate person/department.
• Maintain handicap records.
• Enhance teaching skills by assisting with golf schools and clinics and observing private lessons given by Director of Instruction, Director of Golf and Head Golf Professional.
• Attend conferences, workshops and meetings to keep further personal knowledge and stay current with developments in the field.

Requirements

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be determined by the supervisor based upon the particular requirements of the property. Daily lineups with Outside Service team to ensure everyone is aware of the current day’s events, future member events, and group outings from the resorts. Promote goodwill and camaraderie amongst the golf membership and golf operations team.

Qualifications

• Broad knowledge of golf operations, service standards, guest relations and etiquette.
• Understanding of merchandising and retail shop operations.
• Computer skills to include basic POS knowledge, Handicap and tournament software programs and Microsoft Office applications to include Word, Excel, PowerPoint and Publisher.
• Ability to grasp, lift, carry or transport up to 50 pounds.

Skills

Ability to achieve positive guest relations and maximize guest satisfaction. Ability to grasp, lift, carry or transport up to 50 pounds. Computer skills to include basic POS knowledge, Handicap and tournament software programs and Microsoft Office applications to include Word, Excel, PowerPoint and Publisher.

Benefits

Not specified

Pay

$24.50

Schedule

Not specified

Company Information

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.