Assistant General Manager w/Maintenance

About the Role

Our Assistant General Manager will manage the day-to-day operations of the car wash, oversee all employees, and facilitate breaks and shifts for the team. This role reports to the General Manager and is classified as non-exempt.

Responsibilities

• Direct cars into the wash tunnels.
• Carry out visual inspections of vehicles to confirm their condition before sending them into the tunnel.
• Perform cleaning of the facility and ensure everything is organized and kept in the appropriate place.
• Monitor inventory and supplies and assist with orders.
• Ensure adherence to all safety protocols and standard operating procedures.
• Properly address all customer escalations in a calm and collected manner.
• Perform other related duties as required and assigned.
• Assist with recruiting, developing, and motivating teams to deliver the company's mission.
• Follow standard procedures for cash management, including daily reconciliations, audits, and deposits.

Maintenance Lead Responsibilities

• Complete all online trainings, pass the online test, and complete in-person training per merit.
• Remain up-to-date on applicable trainings pertaining to their tier and associated trainings as new trainings are launched or updated.
• Responsible for the cleaning and organization of the backroom, including tools, workbench, spare parts, chemical organization, and overall cleaning.
• Perform all equipment Preventive Maintenance, including greasing bearings, oil changes, belt replacements, filter cleanings, and other items on the PM Checklist.
• Ensure proper tension and smooth operation of the conveyor by conducting proper conveyor checks.
• Keep checklists and work orders on MaintainX up-to-date with accurate information pertaining to any PM or repair work orders.
• Complete minor repairs such as bearings, shocks, spindles, oil changes, solenoids, and valves.
• Assist with larger repairs, such as wrap replacement, blowers, Top Brush Repair, and other maintenance items, with or without a Maintenance Technician.
• Work flexible hours before a site opens or after a site closes.
• Maintain current competencies applicable to the job position and stay updated on company policies through internal resources.

Requirements

• High School Diploma or GED equivalent.
• A minimum of 1 year of car wash experience is preferred.
• Excellent verbal and written communication skills.
• Passionate about creating genuine connections with team members and providing excellent customer service.
• Moderate proficiency in MS Office, including Excel.

Physical Demands

• Occasional prolonged periods of walking or standing.
• Ability to lift a minimum of 30 pounds.
• Work in extreme weather conditions.
• Work in a wet environment and wear PPE correctly throughout the day.

Benefits

• Bonus Eligible — earn extra for driving results.
• Overtime Available — more opportunity to grow your paycheck.
• 401(k) Match — we invest in your future.
• Health Benefits and HSA.
• Vision & Dental Coverage.
• Life Insurance.
• Paid Vacation.
• Paid Sick Time.
• Employee Discount Program.
• Employee Assistance Program (EAP).

Location: 3448 Broadway St. American Canyon, CA 94503