Assistant General Manager - Tatte Darien, CT

Key Responsibilities

• Support the General Manager in leading all aspects of café operations
• Model authentic, warm hospitality and coach team members to deliver exceptional guest experiences
• Recruit, hire, onboard, and develop team members who embody Tatte's values and culture
• Coach, develop, and performance manage managers and hourly team members
• Lead difficult conversations with professionalism, empathy, and accountability
• Maintain Tatte's brand, visual, and operational standards
• Lead efficient day-to-day café operations and shift execution
• Ensure food safety and sanitation standards are consistently upheld
• Support café-level communication and change management initiatives
• Contribute to food, labor, and controllable costs remaining within company expectations
• Support café administrative responsibilities

Essential Functions / Working Conditions

• Ability to work a flexible schedule based on business needs, including mornings, evenings, weekends, holidays, and emergencies as needed
• Ability to work 10+ hour shifts and stand, sit, squat, walk, and climb stairs for extended periods
• Ability to grasp, reach overhead, push, lift, and carry up to 50 pounds

Qualifications & Experience

• Minimum 1 year of restaurant management experience in a high-volume, full-service, or polished fast-casual restaurant
• Excellent verbal and written communication skills
• Highly organized with strong attention to detail
• High integrity and professionalism
• High school diploma or equivalent
• Preferred Bachelor's degree in Hospitality Management or Associate degree in Hotel & Restaurant Management
• Proficiency in Microsoft Office including Word, Excel, and Outlook
• Experience with UKG/UltiPro, Toast POS, CrunchTime, and TeamworX
• Current ServSafe, Allergen, and ChokeSaver certifications