Assistant General Manager, Retail Cannabis - NEW LOCATION

Responsibilities

• Plans, identifies, communicates, and delegates responsibilities to the dispensary / retail team to ensure a smooth flow of operations within the dispensary / store
• Supports the implementation of company sales programs by motivating and supporting the retail leadership team to execute objectives
• Oversees the store leadership team including Lead GSAs on fostering an environment that will deliver an unmatched cannabis dispensary retail customer experience
• Reviews store environments and key business indicators to identify problems, concerns, and opportunities for improvement
• Builds work schedules for full staff coverage on all shifts. Finds coverage when necessary
• Directly reports scheduling issues to Director with resolution. Ensures staff development and talent acquisition in order to achieve and maintain operational requirements
• Executes training plans as outlined by Human Resources and Compliance
• Responsible for on the floor coaching and collaborates with Director of necessary disciplinary action. May attend disciplinary meetings with Retail Management and HR
• Attends collaborative meetings with the GM Marketing Team to plan scheduled marketing releases and voices support needed for marketing assets
• Interacts closely with the compliance team to ensure all dispensaries and personnel are in compliance with MA State regulations, in all operations, processes, inventory management and protocol
• Liaises with state and local offices, when necessary
• Coordinates and facilitates all dispensary / retail store transactions and operations
• Solicits feedback to understand customer needs and the needs of the community
• The Assistant General Manager is ultimately responsible for overall building appearance, cleanliness, comfort, functionality, safety, security, and customer experience
• Directly responsible for inventory variances, cash variances and, working directly with security/compliance on loss prevention
• Other necessary duties as assigned by the Retail Management

Requirements

• Must be available for nights and weekends
• Must have the ability to travel to other locations when necessary
• Valid driver’s license is a must

Qualifications

• At least 3 years of retail management in Cannabis
• Supervisory experience with 2-3 retail Leads is highly desired

Skills

• Team leader with a positive attitude
• Excellent organizational skills and keen oversight
• Strong analytical skills with an aptitude for translating qualitative and quantitative data into executable plans
• Ability to influence and collaborate at all levels and across all functions of the company
• Strong communication skills and the ability to listen well and communicate effectively orally and in writing with various audiences
• Great attitude with attention to detail
• Unquestioned integrity
• High energy with a desire to work in a team-oriented, fast-paced environment

Benefits

• Physical: Regularly required to perform grasping, talking, hearing, seeing and repetitive motions. Must be able to lift, carry and balance up to 30 pounds occasionally, includes sitting or standing for extended periods of time, as well as occasional stooping, bending over and/or crouching.
• Hours & Conditions: Must be available to work weekdays, weekends, and holidays. Adapt schedule to work alongside the changing demands of the Business. On a regular and recurring basis, the employee must alternate between contaminated/dirty environments to clean. Strong odors may be encountered. Work is generally conducted in heated and air-conditioned areas. 10% travel will be required.

Pay

Compensation is commensurate with experience.

Schedule

Position is full-time, with some flexibility to work nights and weekends.