Assistant General Manager - Nashville

About the role

The Assistant General Manager at Yardstick will play a crucial role in ensuring exceptional guest experiences, supporting daily operations, and leading a team that provides best-in-class care for dogs and their families.

Responsibilities

• Partner with the General Manager to oversee daily operations
• Help lead, train, and support our team of Dog Hosts
• Ensure exceptional customer service before, during, and after each stay
• Maintain a clean, organized, and safe facility
• Help drive operational excellence and team accountability

Requirements

• High integrity, dependable, and trustworthy
• Strong leadership and communication skills
• Excellent customer service and relationship-building abilities
• Organized, detail-oriented, and able to multitask
• Comfortable working with dogs of all sizes and temperaments
• Goal-oriented and interested in long-term career growth

Qualifications

• Experience in a leadership or management role preferred
• Knowledge of dog care and behavior
• Ability to work independently and as part of a team

Skills

• Customer service skills
• Team leadership and development
• Facility maintenance and safety
• Dog handling and care

Benefits

• Competitive pay, tips, and benefits
• Paid time off
• Medical, dental, and vision insurance
• Employee discounts
• Growth opportunities

Pay

$24/hour + tips

Schedule

Nashville, TN