Assistant General Manager - Must have weekend availability

About the role

MNTSTUDIO is seeking a dynamic, detail-oriented, and team player to join our leadership team. This role is perfect for someone with a strong operational background, a passion for wellness, who thrives in a sales-led approach, and has a desire to help lead a high-performing team in a fast-paced, client-focused environment.

Responsibilities

• Sales & Front Desk Leadership:
  • Take a hands-on approach to sales, including following up on leads, conducting sales calls, converting prospects, and meeting membership goals
  • Lead by example in delivering exceptional client experiences
  • Meet/exceed sales call goals and membership sale goals
  • Provide strong support and training to the front desk and CM team in all aspects of client service and sales performance
• Recruitment & Staffing: Support hiring of the Community Manager team. Help build a strong, aligned team
• Team Management: Schedule and mentor the Community Manager (CM) team—especially in the GM’s absence
• Inventory & Vendors: Monitor supplies and manage vendor relationships
• Event Support: Collaborate with the events lead to plan and execute community-building studio events
• Lead Operations: Build and own the CM schedule and ensure all operations of the Studio are efficient and well-run. Help to improve and operationalize all daily tasks and work

Requirements

• Excellent communication skills and a team-first mentality
• Strong problem-solving and decision-making skills
• High attention to detail and strong organizational habits
• The ability to adapt and stay grounded in a fast-paced, ever-changing environment
• Familiarity with studio management software and digital tools
• A passion for wellness, community, and supporting others
• Experience managing others is a plus

Qualifications

• Bias Towards Action: Move with purpose, embrace challenges, and take action
• Focus on Solutions: Approach every situation with a problem-solving mindset
• Elevate and Inspire: Be a fountain of positivity and energy, not a drain
• Always Be Learning: Embrace growth, seek improvement, and stay open to new possibilities
• Community First: Grow the community, cultivate connection, and be inclusive—together, we’re stronger

Skills

• Technical guru. Can figure out systems, tools, and is a Google Sheets/Docs expert.

Benefits & Perks

• Full Time
• Benefits (health, dental, 401k)
• Base salary + commission structure
• Complimentary classes and employee wellness perks
• Opportunities for professional development and leadership growth