Assistant General Manager - Full Time
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. There’s more than vibrant colors, a tropical theme and happy children. There’s something different, something extraordinary. Something truly GOLDEN. It’s passion. Not just a passion for kids or a passion for swimming…it’s a special passion for changing – even saving – lives, by being a part of kids learning to swim.
About the role
Support the daily operations of the swim school
Recruit, train, coach, and develop team members
Deliver exceptional customer service and resolve concerns
Assist with staffing, scheduling, and employee performance
Support swim lesson quality and instructor development
Oversee front desk, retail, birthday parties, and facility operations
Assist with marketing, community outreach, and social media
Responsibilities
- Support the daily operations of the swim school
- Recruit, train, coach, and develop team members
- Deliver exceptional customer service and resolve concerns
- Aid in staffing, scheduling, and employee performance
- Support swim lesson quality and instructor development
- Oversee front desk, retail, birthday parties, and facility operations
- Assist with marketing, community outreach, and social media
Requirements
- Passion for working with children and families
- Excellent leadership, communication, and organizational skills
- Ability to pass a background check
- Bachelor's degree
- Two (2) or more years of management or leadership experience
- Experience in aquatics, childcare, recreation, hospitality, education, or customer service
- Lifeguard, CPR/AED, and First Aid certifications (or willingness to obtain through company paid training)
Qualifications
- Competitive salary
- Employee discounts
- Paid time off
- Training & development
- Employee & family swim lesson discounts
- Complimentary snacks and beverages
- Team recognition events and advancement opportunities
Skills
- Leadership
- Communication
- Organizational skills
- Customer service
- Swimming instruction
- Team management
- Marketing
- Community outreach
Benefits
- 401(k) with company match
- Quarterly performance bonuses
- Two (2) weeks paid vacation
- Six (6) paid holidays
- Five (5) paid sick days
- Paid training and certifications
- Employee & family swim lesson discounts
- Complimentary snacks and beverages
- Team recognition events and advancement opportunities
Pay
Competitive salary
Schedule
Flexible schedule
Company Information
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.