Assistant General Manager
Zankou Chicken · Pasadena, CA · 1 mo ago
Management$28–$30/hrFull-time
Responsibilities
- Greets all customers in a friendly, and helpful in a timely manner
- Takes customer orders over the counter and phone orders
- Offers information and suggestions about our menu to the customer
- Repeats the order to the customer and shows them their meal for accuracy
- Follows up with customers to make sure needs are being met
- Acknowledges and addresses guest and Team Member concerns
- Understands and follows all food safety and work safety requirements
- Ensures product is being prepared, served and stored to company standard, following all food safety regulations (FIFO)
- Executes store operations during scheduled shifts; organizes opening and closing duties as assigned
- Provides on-going coaching to store team
- Identifies when processes and actions are consistent/inconsistent with restaurant expectations and standards and coach/praise in the moment
- Floor Control (“aces in their places”) and provides breaks and meal periods
- Led the team to success, by training, coaching, and mentoring
- Works closely with the General Manager to ensure proper store operations
Qualifications
- Passionate about food, quality, guest service and growth
- Experience in a leadership role, preferably in a fast-casual or similar environment
- Strong communication and interpersonal skills
- Ability to manage multiple tasks and prioritize responsibilities effectively
- Knowledge of food safety and work safety regulations
Pay
$28.00 - $30.00 per hour
Schedule
Flexible schedule