Assistant General Manager

About the role

As an Assistant General Manager at Wonder, you are accountable for running the four walls of your location. You will lead end-to-end execution across kitchen, service, fulfillment, and customer experience, ensuring your location operates at peak performance in every shift.

Responsibilities

• Own daily execution across all functions—kitchen, fulfillment, service, and customer experience
• Optimize labor deployment and lead shift readiness to meet volume and throughput targets
• Proactively use operational and customer data/feedback to identify issues, make real-time decisions, and drive continuous improvement
• Proactively identify and resolve operational bottlenecks to maintain flow and consistency
• Hold teams accountable for maintaining tools, equipment, and facilities to Wonder brand standards and escalate unresolved issues promptly
• Lead and manage team performance
• Drive Operational Excellence
• Support Business and Labor Performance
• Grow the Business

Requirements

• Must be 21 years old and legally authorized to work in the US
• Must be able to lift up to 50 pounds and stand for extended periods
• Must have open availability, including nights, weekends and holidays
• Food Manager Certificate as required by State, County or Local Health Departments