Assistant General Manager

Core Responsibilities

• Aid in supervising, training, and evaluating drivers, helpers, and dispatch staff.
• Oversee outbound load scheduling, routing, cross-dock activities, and manifest execution.
• Act as the primary liaison between e-commerce clients, traditional brick-and-mortar stores, and the end consumer.
• Address and resolve delivery or scheduling issues.
• Enforce federal, state, and corporate safety regulations. Audit driver logs and ensure vehicle compliance.
• Monitor Key Performance Indicators (KPIs) like on-time delivery percentages, revenue per truck, and idle reduction.

Qualifications & Requirements

• Education: A Bachelor's degree in Business Administration, Logistics, or Supply Chain is preferred, though relevant work experience is often considered.
• Experience: Typically requires 2–3 years of transportation, dispatch, or fleet management experience. Supervisory experience is highly desired.

Skills

• Strong proficiency in logistics software, spreadsheets (e.g., Excel), and dispatch portals.
• Excellent problem-solving, communication, and organizational skills.

Pay

The expected starting pay range for this position is $65,925.60 - $87,900.80 annualized salary. Offers determined based on experience, skills, and qualifications.

Benefits

We know benefits are critical and we are committed to offering comprehensive and affordable options for you and your loved ones. This position is eligible for benefits, which include medical, dental and vision plans. We also offer a 401(k) plan, stock purchase plan, paid time off, life insurance, disability plans and other optional supplemental coverage.

About the Role

A Werner Enterprises Final Mile Delivery Assistant Manager (or Dedicated Logistics Assistant Manager) helps oversee last-mile logistics, white-glove services, and cross-dock operations. The role bridges the gap between drivers, clients, and the corporate office to ensure efficient, safe, and on-time deliveries.