Assistant General Manager

About the role

Umami Riot was born from a simple idea: pair joyful hospitality with uncompromising craftsmanship. Founded by Chef Tim Cushman and sake expert Nancy Cushman, our restaurants celebrate bold flavor, precision, and a deep respect for Japanese foodways – translated through a distinctly Boston lens. At Umami Riot, we're not here to follow the rules of hospitality, we're here to rewrite them – with heart, craft and fearless creativity.

Hojoko is where it all comes to life. A Japanese-inspired tavern fueled by loud music, high energy, and seriously good food. It's where high-end technique meets low-key fun—wagyu cheeseburgers, spicy ramen, sake bombs—executed with the same precision and care as a fine dining kitchen. We take flavor seriously…everything else, not so much.

We're looking for an Assistant General Manager who wants more than just a job. If you want adrenaline, growth, and pride on the plate—read on.

Responsibilities

• Hands-on leadership shaping the daily rhythm, culture, and standards of the restaurant alongside the General Manager
• Clear ownership of guest experience and daily operations, keeping service smooth, confident, and intentional at every touchpoint
• Hospitality-first leadership style — kind, composed, communicative, and tuned into both guests and team
• Calm, organized presence under pressure, anticipating needs, taking initiative, and modeling accountability in real time
• Strong understanding of service standards, beverage operations, food safety, and sanitation, with pride in doing things the right way
• Active, visible leadership through long, high-energy shifts — comfortable moving through tight spaces, supporting the team, and showing up for nights, weekends, and holidays when leadership matters

Qualifications

• You lead from the floor and believe presence matters
• You take pride in running a tight, intentional service while keeping hospitality warm and human
• You enjoy coaching people and holding high standards without ego
• You're comfortable making decisions, solving problems, and owning outcomes
• You thrive in fast-paced environments where no two days look the same

Requirements

• This is a high-energy restaurant where the pace is constant, the room stays lively, and the floor never really slows down
• Hands-on role requiring you to be on your feet for long shifts, lifting up to 50 lbs., bending, reaching, and moving easily through tight spaces
• A disciplined commitment to sanitation, safety, and cleanliness is part of the craft
• We're committed to providing reasonable accommodations to support individuals in performing the essential functions of the role

Benefits

• Competitive pay - because your work matters
• Dining discounts across all Umami Riot locations
• Growth that's real (not just talked about)
• A team culture rooted in respect, creativity, and heart

Pay

$65,000 - $80,000 based on experience