Assistant General Manager

About the role

The Assistant General Manager represents UFC Gym and indirectly supervises the MembershipSpecialist team with support from the General Manager to the Membership Specialists provide a welcoming, informative, differentiated, high energy, and incredible experience for all prospective members during gym visits. Assistant General Managers are held accountable for assisting the General Manager in achieving gym membership goals, private coaching attachment, and other sales goals.

Responsibilities

• Sales Execution on Key Metrics & Drivers, Personal Production; Deliver Results Ensure membership execution on lead, appointment setting, and guest goal to hit financial targets set forth by the company.
• Assist the General Manager in on-going training on hitting 50% of guest conversion, 40% Ultimate Mix, and 25% attachment of point of sale private coaching.
• Inspire guests to purchase memberships by listening to guests’ goals, presenting UFC Gym in a way that best connects with the member, and establishing trust in UFC Gym through transparent pricing, open dialogue, and a passion for fitness.
• Ensure personal membership execution on lead generation, appointment setting, and hitting personal guest goal in order to hit financial targets set forth by the company.
• Ensure that the membership department hits monthly targets in New Member Sales, Electronic Funds Transfer, and Point of Sale Private Coaching goals.
• Weekend Management & Planning Participate and provide gym specific input into the development of the gym financial, expense, and operating plan.
• Assist General Manager to develop weekend membership plans to deliver financial and retention goals with contribution by Membership Specialists.
• With collaboration of General Manager and Membership Specialists, establish priorities and goals, including revenue goals and labor targets for weekends/month for the gym.
• Identify and plan execution of improvement in the gym.
• Assist in setting monthly, weekly and daily targets that are challenging but obtainable.
• Assist in the management of the Membership Specialists’ schedule