Assistant General Manager

Job Responsibilities

• Shift Operations – Lead shifts focusing on guest experience, controlling labor, minimizing food waste, recipe accuracy, speed and steps of service, cleanliness and productivity.
• Schedule Writing – Become proficient in forecasting and scheduling to meet labor expectations while ensuring great guest experiences.
• Training – Help coordinate training with Certified Trainers and assist the GM in following up with final validations.
• Interviewing and Hiring – Assist GMs with first interviews using an interview questionnaire and provide feedback on candidates.
• Cash Handling and Deposits – Be responsible for all deposits, drawer counts, and petty cash purchases during shifts.
• Inventories and Ordering – Work with AGMs to understand par levels and accurately order items.
• Margins – Have a good knowledge of Food, Labor, and Supply costs and work to keep margins within budget.
• Unit Operations – Continue to develop AGMs’ knowledge in areas such as R&M, Budgeting, Goal Setting, Personnel Development, and P&L knowledge.

Requirements

• Able to lift up to 15-20 lbs for putting away inventory and stocking.
• Working knowledge of computers.
• Agree to a background and credit check.
• Eligible to work in the United States.
• Valid driver’s license.
• Manager’s Food Safety Certificate.
• Bilingual a plus.