Assistant General Manager

About the role

Our client is seeking an experienced and motivated Assistant General Manager (AGM) to support the Operating Partner in overseeing daily restaurant operations. The AGM will play a key leadership role in driving operational excellence, ensuring profitability, and delivering an exceptional guest experience.

Responsibilities

• Operations & Service
  • Supervise daily restaurant operations to ensure efficiency and compliance with company standards.
  • Coordinate communication between Front-of-House and Back-of-House teams.
  • Manage inventory, order supplies, and oversee cash handling and end-of-day reporting.
  • Maintain a clean, organized, and compliant environment in line with health and safety regulations.
• Team Leadership & Development
  • Support hiring, training, and onboarding of new team members.
  • Create schedules and delegate responsibilities to staff.
  • Coach and mentor employees to elevate performance and guest service.
  • Handle employee relations and foster a positive, collaborative workplace culture.
• Financial & Administrative
  • Assist with budgeting, cost control, payroll, and financial reporting.
  • Track income, expenses, and vendor invoices to ensure fiscal accountability.
• Guest Experience
  • Address guest feedback with professionalism and care.
  • Promote a welcoming, service-oriented environment that reflects company values.

Qualifications

• 2+ years of restaurant or hospitality management experience required.
• High school diploma or equivalent; degree in Hospitality Management a plus.
• Strong leadership, communication, and organizational skills.
• Customer-focused mindset with the ability to thrive under pressure.
• Proficiency in POS and restaurant management software.
• Flexible availability, including nights, weekends, and holidays.