Assistant General Manager

About the role

As the Assistant Manager, you'll partner closely with the General Manager to oversee the day-to-day operations of the community while helping create an exceptional experience for residents, families, and employees. This is an ideal opportunity for a collaborative leader who thrives in a fast-paced environment, enjoys developing teams, and is passionate about operational excellence and resident satisfaction.

Responsibilities

• Support daily operations across multiple departments, including Dining, Housekeeping, Plant Operations, Guest Services, Transportation, Marketing, and Health & Wellness.
• Partner with the General Manager to ensure efficient, compliant, and profitable community operations.
• Assist in the planning and prioritization of capital expenditure (CapEx) projects, supporting decision making based on return on investment (ROI), life-safety considerations, and operational impact.
• Assist with project and vendor coordination, including bidding processes, timeline management, budget tracking, and minimizing operational disruption.
• Ensure projects are aligned with applicable regulatory, life-safety, ADA, OSHA, and company requirements.
• Assist with community licensing, regulatory compliance, documentation, and risk management.
• Collaborate with department leaders to improve operational performance and the resident experience.
• Support community sales and marketing efforts while serving as a liaison between residents, families, and leadership.

Requirements

• Bachelor's degree or equivalent experience preferred.
• Experience with CapEx projects.
• Minimum of 3 years of progressive management experience.
• At least 2 years of supervisory experience leading teams.
• Healthcare, senior living, hospitality, or related leadership experience preferred.
• Strong financial, organizational, communication, and problem-solving skills.
• State Assisted Living/Residential Care Administrator certification required, where applicable.

Benefits

• Medical, Dental, and Vision Insurance
• Early Wage Access
• 401(k) Retirement Plan
• Vacation & Sick Leave
• Bereavement & Jury Duty Leave
• 6 Paid Holidays and 2 Floating Holidays
• Flexible Spending Accounts (Health & Dependent Care)
• Meal Discounts
• Tuition Assistance
• Short-Term Disability
• Term Life and AD&D Insurance
• Critical Illness and Hospital Indemnity Coverage

$85,000.00 – $95,000.00 Annually