Assistant General Manager

Benefits

• Advancement opportunities
• Free meals
• Flexible schedule
• Paid time off
• Employee discounts
• Free uniforms
• Training & development

About the role

The Assistant General Manager is responsible for effectively leading Sully’s Steamers Restaurant according to operational policies and procedures. This position reports to the General Manager.

Responsibilities

• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor.
• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
• Along with supervising portion control and quantities of preparation to minimize waste.
• Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.
• Responsible for ensuring consistent, high-quality food preparation and service, including responding to guests' complaints and turning dissatisfied guests into return guests.
• Provide direction to employees regarding operational and procedural issues.
• Follows up with employees on assigned tasks.
• Monitor training of employees during shift.
• Develop employees by providing ongoing feedback and establishing performance expectations.

Qualifications

• Knowledge of computers (MS Word, Excel, Google Suite).
• Proficient in the following dimensions of restaurant functions: food planning and preparation, security, company policies and procedures, and personnel management.
• Must possess a valid driver's license.
• Must be eligible to work in the United States.
• Must willing to submit to a background check.