Assistant General Manager

About the role

Restore Hyper Wellness is the award‑winning creator of Hyper Wellness®, a revolutionary new category in health. With more than 200 studios across 40 states, we deliver innovative, science‑backed therapies that empower clients to look and feel their best. As an Assistant General Manager you’ll support the General Manager in driving overall studio success, taking ownership of training, operations, and client experience while motivating the team to achieve excellence. This part‑time role balances leadership, sales support, and hands‑on operations, creating a culture that consistently delivers five‑star service.

Location: Woodbury, NY | Job type: Part‑Time

Pay

$22 per hour plus monthly bonus opportunities.

Schedule

3‑4 days a week; flexibility to work evenings, weekends, and holidays as needed.

Responsibilities

• Client Experience: Deliver consistent, high‑quality client service by modeling Restore’s hospitality standards; support membership engagement, retention, and issue resolution; proactively de‑escalate and resolve client concerns.
• Products & Services: Demonstrate in‑depth knowledge of therapies, pricing, and compliance; coach staff on product expertise, sales strategies, membership promotion, and hospitality practices.
• Execution & Accountability: Assist in KPI achievement by supporting studio sales, marketing, and operational initiatives; partner with the GM to set daily, weekly, and monthly goals; coach staff through feedback and recognition, ensuring accountability and growth.
• Studio Appearance: Ensure the studio is consistently clean, safe, and welcoming; uphold brand standards across all aspects of facility presentation; lead by example to foster a professional, client‑first culture.

Qualifications

• High School Diploma or equivalent (required).
• 1+ year of management or supportive leadership experience (required).
• 4+ years of customer‑facing experience (preferred).
• Proven success in sales and team leadership.
• Strong de‑escalation and conflict‑resolution skills.
• Exceptional written and verbal communication skills.
• Ability to multi‑task and manage both client and staff needs.
• Intermediate computer proficiency.
• Flexibility to work evenings, weekends, and holidays as needed.

Benefits

• 401(k) plan with employer match after one year.
• Bonus opportunities based on performance, sales, and memberships.
• Opportunity for advancement within Restore’s leadership structure.
• Wellness resources, including complimentary and discounted Restore services.
• Competitive salary.
• Flexible schedule.

Why You’ll Love Working With Us

Pioneering wellness as an industry leader, you’ll support the GM in creating meaningful results for both clients and employees. You’ll operate in a dynamic environment that values teamwork, creativity, and innovation, enjoy complimentary access to Restore’s therapies, and have clear pathways for career growth within a rapidly expanding company.