Assistant General Manager

About the role

Assistant Restaurant Managers, under the supervision of the General Manager, are responsible for the day-to-day operations of their restaurant. They direct restaurant operations to ensure compliance with brand and health & safety standards, along with acceptable financial performance.

Responsibilities

• Assists with administrative duties, including ordering, receiving, inventory, scheduling, and vendor invoice management.
• Sources, interviews, and hires candidates; trains team members in their respective positions; delegates, provides direction to, evaluates, counsels, and disciplines team members as needed.
• Oversees all daily financial responsibilities (cash handling, daily deposits, authorizes comps and voids, etc.) as required.
• Investigates and resolves food quality and service complaints.
• Oversees cleaning and maintenance of equipment and facility to ensure that all health and safety regulations are adhered to.
• Assists with marketing strategy and implements advertising & promotional campaigns to increase business.
• Exemplifies the desired culture and philosophies of the organization; leads by example and fosters mentoring relationships.
• Provides performance feedback and reviews for team members; assists with the professional development of their team.
• Works effectively with management team and team members; uses a high degree of initiative, judgment, and discretion.
• Rectifies any guest complaints.
• Operates a computer and all associated hardware (MS Office, internet, LMS…) or systems.
• Performs the duties of a Service Assistant, Line Cook, Server, or Bartender when needed.
• Assists in other duties as needed and directed and/or per Supervisor’s request.

Requirements

• Ability to read and write English.
• Ability to verbalize and clearly respond to guests and team members.
• Stands/walks 100% of the shift.
• Reaches, bends, stoops, and wipes frequently.
• Lifts and carries up to 50lbs, up to 20 times per shift; places these items on high shelves and in walk-in cooler and/or freezer.
• Works frequently in damp, hot work environment.
• Works with an open flame.
• Uses sharp knives and utensils; may use slicers or other kitchen machinery.
• Ability to hold items with hands (knives, pans) for extended periods of time, with up to 5lb of weight.
• Possesses skill in organizing work and achieving goals & objectives.

Benefits

• 401(k) with matching
• Dental insurance
• Disability insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance
• Free meals

Pay

Salary is from $59,000 to $68,000 USD per year.