Assistant General Manager

PART TIME / ON-CALL - APPROX. 20 HOURS PER WEEK This is an on-call role. You must be available 24/7 to respond to staffing, operational, and customer issues as they come up. Total hours average about 20 per week.RESPONSIBILITIES:Be available on-call 24/7 to handle coverage gaps, call-outs, and urgent store issuesSupervise laundry attendants and porters across multiple storesManage employee schedules, coverage, attendance, and performanceCoordinate trainingMonitor daily operations and maintain consistent customer serviceResolve customer concerns and employee issuesCoordinate supplies, equipment maintenance, and repairsSupport staffing and operations as the business expandsREQUIREMENTS:Previous management experience in laundry services, laundromats, retail, housekeeping, or a similar environmentExperience supervising staff across multiple locationsAvailability for 24/7 on-call coverage, including nights, weekends, and holidaysBilingual English/Spanish is a huge plusStrong leadership, communication, and organizational skillsAbility to manage staffing needs and daily operational prioritiesDependable, hands-on, and comfortable in a fast-paced environmentAbility to travel between Bronx and Queens locations on short notice