Assistant General Manager

About the role

The Assistant Manager focuses on staff and customer service, supporting the General Manager with daily dispensary operations, including inventory, compliance, and team leadership.

Responsibilities

• Support the General Manager with daily dispensary operations, including inventory, compliance, and team leadership.
• Manage staff schedules and ensure smooth operations during peak times.
• Oversee the cleanliness and organization of the dispensary.
• Train and mentor new employees.
• Handle customer inquiries and complaints.
• Ensure compliance with all relevant laws and regulations.

Requirements

• Must be 21+ years of age.
• Must be able to successfully obtain and maintain a Massachusetts Cannabis Agent Registration Badge (including passing the state-mandated background check).
• Proven ability to manage a team in a highly regulated, fast-paced retail or sales environment.
• Experience using Microsoft Office tools (Word/Excel) and point-of-sale systems (Greenbits/Metrc preferred).
• Excellent oral and written communication skills, high level of integrity, and strong problem-solving capabilities.

Qualifications

• General knowledge of cannabis products, accessories, and local industry trends.

Skills

• Microsoft Office tools (Word/Excel).
• Point-of-sale systems (Greenbits/Metrc preferred).

Benefits

• Health: Medical, dental, vision, accident, and life insurance after 90 days.
• Paid Time Off (PTO).
• Generous in-store discounts and monthly employee samples.

Pay

Pay Rate: $26.00 - $28.00 per hour (DOE).

Schedule

Hours: 40 - 50 hours per week.

Availability: Full-time, including weekends, evenings, and holidays.