Assistant General Manager

About the role

The Assistant General Manager (AGM) will support daily operations across both Front of House (FOH) and Back of House (BOH) within a high-volume Whataburger restaurant. This role is essential to ensuring food quality, speed of service, compliance, and an exceptional guest experience.

Responsibilities

• Oversee Front of House (FOH) and Back of House (BOH) operations, including food preparation, cleanliness, inventory, equipment, and overall guest experience.
• Recruit, train, and develop team members while ensuring adherence to food safety, operational standards, and company policies.
• Ensure efficient kitchen operations, including food production, portion control, and recipe execution.
• Enforce health, safety, and sanitation standards in compliance with local regulations and company requirements (ServSafe preferred).
• Manage food costs, ordering, waste, and inventory to support efficiency and profitability.
• Address FOH and BOH challenges, including staffing, workflow, and operational gaps, using a solutions-focused approach.
• Assist the General Manager with scheduling, performance management, and overall restaurant success.

Requirements

• 2–4 years of FOH and BOH management experience in a high-volume restaurant or food service setting.
• ServSafe Certification or ability to obtain upon hire.
• Experience with inventory management, scheduling, and performance management.
• Bachelor’s degree in Hospitality, Culinary Arts, or related field preferred; equivalent experience considered.