Assistant General Manager

Lead with purpose. Grow with support. At Panera, our leaders are celebrated for bringing out the best in their teams. Enjoy a welcoming culture and the opportunity to make a real impact—every day. Get ready to rise and come join the fun where you will be a part of making the familiar fantastic!

Benefits

• Competitive pay & eligible for quarterly bonuses
• Free on-shift meals & unlimited fountain beverages
• Paid vacation, sick time, and holidays
• Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
• Career advancement & leadership development opportunities
• Tuition discounts
• Perks & rewards for team members
• Team member assistance program
• And much more

Responsibilities

• Support your General Manager by making key decisions and problem solving
• Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning
• Support the hiring, on-boarding, and training of new team members while motivating, energizing, engaging, inspiring, and celebrating the entire team
• Assist with managing team performance to ensure the bakery-café’s goals, operational and quality standards, and extraordinary guest service expectations are met
• Partner with the General Manager to create subject matter experts within your bakery-café by developing managers on people’s processes and Panera’s Guiding Values & Behaviors
• Work as a team to ensure every guest is delighted by the quality of our food, service, and our team
• Build engaging relationships that lead to long-term, loyal guests as part of the bakery-café’s management team
• Follow operational procedures designed to ensure your bakery-café successfully executes all company strategies and initiatives
• Ensure team members follow company policies and procedures and comply with all federal, state and local regulations
• Maintain a healthy and safe workplace for your team that meets Panera’s health, food, safety, and company culture standards
• Assist your General Manager in maintaining the bakery-café’s overall costs and inventory
• Help build our Culture of warmth, belonging, growth, and trust

Requirements

• Minimum age: 18 years
• 1+ years of restaurant management experience preferred
• ServSafe certification (or ability to achieve)
• Proven ability to drive positive results through strong business acumen
• Proven availability to run great shifts while directing, motivating, coaching and developing others in a fast-paced environment
• Flexible hours including nights and weekends in a faced-paced environment with shifting priorities
• Any job offer for this position is conditional upon the results of a background check

Skills

• Ability to lift, carry, push, or pull objects up to 50 pounds
• Capability to stand and walk for up to 6 hours
• Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment
• Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others