Assistant General Manager

Duties and Responsibilities

• Backfill for General Manager
• Overseeing the sortation process to ensure compliance with company and client standards and metrics.
• Manage and oversee subcontracted ramp operations
• Ensuring sortation team members are trained to perform their assigned role
• Ensuring the sortation team complies with TSA requirements
• Managing mis-sorts and damaged packages per procedure
• Ensuring customer required reports are prepared and issued on time
• Reporting safety, security, and theft incidents
• Conducting daily safety briefings at the start of the shift
• Managing the loading of pallets/gaylords onto the assigned truck for delivery to the designated post office
• Developing sortation team members for job progression and sufficient bench depth
• Ensuring compliance with customer information and security requirements
• Being punctual for work assignments
• Maintaining a neatly groomed appearance
• Demonstrating internal and external customer service
• Complying with all applicable laws/regulations, as well as company policies/procedures
• Performing other duties as required

Qualifications

• A customer service oriented, friendly, helpful, and professional disposition
• The ability to work in a fast paced and always changing environment
• The ability to manage people effectively
• Strong influence management skills
• The ability to pass a background check for required badging
• Excellent organization, communication (both written and verbal), and interpersonal skills
• The ability to handle sensitive and confidential information
• Self-motivated, able to multi-task and work effectively under a minimum level of supervision in a fast-paced environment
• Strong problem-solving skills
• Computer skills (Microsoft Word and Excel) required for email and customer reports
• The ability to demonstrate a consistent capability of working cooperatively with others in a team environment

Physical Requirements

• The work requires routine walking, standing, bending, and carrying items weighing less than fifty pounds.
• Moving items over fifty pounds will be done using team lift.
• Must meet physical lifting requirements of 50 lbs.

Benefits

• 401(k) with company match
• Life insurance
• Employee Assistance Program
• Health insurance
• Vision Insurance
• Disability insurance
• Dental insurance
• Paid time off
• Voluntary Accident insurance

Pay

Pay Range: $65,000 - $70,000 per year DOE

Schedule

This job is a 5 day per week job. The sortation operation is conducted 7 days per week. Occasional work on the weekend may be required.