Assistant General Manager
under About the role, then responsibilities in
- .
Experience & Leadership section can be Requirements or Qualifications. We'll map: Requirements: maybe required experience; Qualifications: maybe skills? But we need to avoid thin sections. Could combine into Requirements (experience) and Skills (abilities). Let's see content: "Experience & Leadership" includes bullet points of experience, understanding, ability, etc. That's both requirements and skills. We could split: Requirements: previous experience as AGM, restaurant opening experience, etc. Qualifications: strong understanding, demonstrated ability, etc. Skills: maybe communication, judgment, etc. But to avoid many thin sections, we could have just Requirements (covering experience and qualifications) and Skills (maybe communication, judgment). However we need to follow instruction: prefer a few substantive sections over many thin ones. So maybe we have About the role, Responsibilities, Requirements, Benefits. That's four sections. That seems fine.
We need to preserve all substantive information; do not invent or summarize away detail. So we need to include all points from the posting, but we can group them.
Let's extract:
About the role: maybe a brief summary: "Mattos Hospitality is seeking an Assistant General Manager for a new venture opening in New York City in early 2027. Joining during the pre-opening stage, the Assistant General Manager will work closely with the General Manager and leadership team to prepare the operation for opening, build and train the team, and establish the service standards and daily practices that will support the operation. The venture will include multiple food and beverage experiences and requires a leader who is highly engaged in both service and the day-to-day management of the business. We are looking for a thoughtful and hands-on hospitality professional with strong judgment, attention to detail, and the ability to lead teams with clarity, consistency, and care."
That's from first paragraph. We'll put that as About the role
- .
Requirements: from "Experience & Leadership" we need to capture experience requirements:
- Previous experience as an Assistant General Manager, Restaurant Manager, or in a comparable leadership role within a high-quality, full-service restaurant
- Experience supporting a restaurant opening or building an operation from its early stages strongly preferred
- Strong understanding of service, hospitality, restaurant operations, and FOH systems
- Demonstrated ability to lead, train, and develop hourly teams and emerging managers
- Strong floor presence with the ability to lead service calmly and effectively in a fast-paced environment
- Working knowledge of scheduling, payroll, labor management, inventory, and restaurant financial performance
- Highly organized with strong attention to detail and consistent follow-through
- Sound judgment and the ability to address operational and guest-facing challenges thoughtfully and efficiently
- A clear and respectful communicator who works effectively across FOH, culinary, Human Resources, and leadership teams
- Hands-on and comfortable balancing floor leadership with administrative and operational responsibilities
- Collaborative, accountable, and motivated to continue developing as a hospitality leader
- Committed to maintaining high standards while contributing to a positive, professional, and respectful workplace
We could treat these as Requirements. Could also split into Qualifications but we can keep as Requirements.
Benefits: list as given.
Physical Demands: we need to preserve all substantive information; it's not a standard heading but we could include as a section? The instruction says use headings for section headings (About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Physical Demands is not in list, but we could maybe include as a
under Requirements? But it's substantive info; we should not drop it. Since not a prescribed heading, we could include as a
after Benefits maybe without a heading? The instruction: "Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't forbid other headings, but says use h3 for section headings (e.g those). It says "include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text". It doesn't say we cannot add other headings, but to be safe we could incorporate Physical Demands into Requirements or maybe as a separate section with h3 "Physical Demands". However the list of examples is not exhaustive; they gave examples. It might be okay to add Physical Demands as its own section. But they said "Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." That suggests those are the expected headings; but they didn't forbid others. However to be safe, we could embed Physical Demands as a
under Requirements or maybe as a separate
Physical Demands. I'd lean to include as its own section because it's substantive and not covered elsewhere. The instruction says "Prefer a few substantive sections over many thin ones." Adding Physical Demands adds another section, making 5 sections. That's still few. I'll include it. We also have note about job description subject to change, EEO, etc. Those are boilerplate; we should remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we should drop the NOTE, EEO statement, and the link. Also drop "Physical Demands" maybe not boilerplate; it's substantive. We'll keep it. Thus final HTML:
About the role
Mattos Hospitality is seeking an Assistant General Manager for a new venture opening in New York City in early 2027. Joining during the pre-opening stage, the Assistant General Manager will work closely with the General Manager and leadership team to prepare the operation for opening, build and train the team, and establish the service standards and daily practices that will support the operation. The venture will include multiple food and beverage experiences and requires a leader who is highly engaged in both service and the day-to-day management of the business. We are looking for a thoughtful and hands-on hospitality professional with strong judgment, attention to detail, and the ability to lead teams with clarity, consistency, and care.
Responsibilities
- Support the General Manager in leading day-to-day operations, with a strong focus on service, hospitality, team performance, and operational standards
- Participate in the pre-opening process, including recruitment, training, systems implementation, service preparation, and opening readiness
- Maintain a consistent presence on the floor, actively leading service and ensuring a high level of hospitality and execution
- Lead pre-service meetings and support clear communication of daily priorities, menu changes, events, and operational updates
- Recruit, train, coach, and develop the FOH team in partnership with the General Manager and Human Resources
- Reinforce service standards, operating procedures, and company policies through ongoing training and consistent follow-through
- Support scheduling, payroll, timekeeping, attendance, and labor management based on business needs and established targets
- Oversee opening and closing procedures and ensure the restaurant is consistently prepared for service
- Partner closely with culinary leadership to maintain clear communication between the kitchen and dining room and support a cohesive experience
- Monitor the guest experience throughout service, respond thoughtfully to feedback, and resolve concerns with sound judgment
- Support private dining, events, and other special services, ensuring strong communication and execution across teams
- Assist with inventory, purchasing, vendor coordination, and other operational controls as assigned
- Maintain an understanding of sales, labor, operating expenses, and other key performance metrics, supporting the General Manager in achieving financial goals
- Ensure compliance with company policies and applicable health, safety, employment, and regulatory requirements
- Address performance and employee matters promptly and professionally in partnership with the General Manager and Human Resources
- Develop emerging leaders through coaching, feedback, and increased ownership
- Foster a culture centered on hospitality, professionalism, collaboration, accountability, and respect
- Step into broader operational leadership as needed and act on behalf of the General Manager in their absence
Requirements
- Previous experience as an Assistant General Manager, Restaurant Manager, or in a comparable leadership role within a high-quality, full-service restaurant
- Experience supporting a restaurant opening or building an operation from its early stages strongly preferred
- Strong understanding of service, hospitality, restaurant operations, and FOH systems
- Demonstrated ability to lead, train, and develop hourly teams and emerging managers
- Strong floor presence with the ability to lead service calmly and effectively in a fast-paced environment
- Working knowledge of scheduling, payroll, labor management, inventory, and restaurant financial performance
- Highly organized with strong attention to detail and consistent follow-through
- Sound judgment and the ability to address operational and guest-facing challenges thoughtfully and efficiently
- A clear and respectful communicator who works effectively across FOH, culinary,
. Responsibilities: list all bullet points under "The Role". Let's capture them: - Support the General Manager in leading day-to-day operations, with a strong focus on service, hospitality, team performance, and operational standards - Participate in the pre-opening process, including recruitment, training, systems implementation, service preparation, and opening readiness - Maintain a consistent presence on the floor, actively leading service and ensuring a high level of hospitality and execution - Lead pre-service meetings and support clear communication of daily priorities, menu changes, events, and operational updates - Recruit, train, coach, and develop the FOH team in partnership with the General Manager and Human Resources - Reinforce service standards, operating procedures, and company policies through ongoing training and consistent follow-through - Support scheduling, payroll, timekeeping, attendance, and labor management based on business needs and established targets - Oversee opening and closing procedures and ensure the restaurant is consistently prepared for service - Partner closely with culinary leadership to maintain clear communication between the kitchen and dining room and support a cohesive experience - Monitor the guest experience throughout service, respond thoughtfully to feedback, and resolve concerns with sound judgment - Support private dining, events, and other special services, ensuring strong communication and execution across teams - Assist with inventory, purchasing, vendor coordination, and other operational controls as assigned - Maintain an understanding of sales, labor, operating expenses, and other key performance metrics, supporting the General Manager in achieving financial goals - Ensure compliance with company policies and applicable health, safety, employment, and regulatory requirements - Address performance and employee matters promptly and professionally in partnership with the General Manager and Human Resources - Develop emerging leaders through coaching, feedback, and increased ownership - Foster a culture centered on hospitality, professionalism, collaboration, accountability, and respect - Step into broader operational leadership as needed and act on behalf of the General Manager in their absence We'll put each as