Assistant General Manager

About the role

We Are Lucky Strike Entertainment, one of the largest and most successful location-based entertainment companies in the World with 360 upscale and traditional Bowling Centers, five expansive and well-located Waterparks, a large Amusement Park in California and 10 upscale Boomers Family Entertainment Centers in major markets. From a humble beginning with one bowling center in 1997, we redefined an industry and built a powerhouse Company with 14,000 Associates and nearly $1.4 billion in annual revenue. Hospitality is our core and we strive to deliver memorable experiences for every guest on every visit.

As an Assistant General Manager, you will keep every department running, drive revenue on the floor, and make sure guests leave ready to come back. When the GM is out, you own the shift, the team, and the results.

Responsibilities

• Own center performance across bowling, arcade, food and beverage, bar, and events on every shift
• Drive sales through strong hospitality, guest engagement, and sharp service standards
• Hire, train, coach, and schedule hourly teams across all departments
• Manage daily financials including cash handling, labor, COGS, and inventory
• Stay visible and active during peak shifts including nights, weekends, and holidays
• Execute company initiatives, promotions, and operational improvements in partnership with the GM

Requirements

• 3 to 5 years of progressive leadership experience in hospitality, restaurant, or high-volume operations
• Proven ability to drive sales and operational performance across a multi-department environment
• Experience training and developing department-level managers
• A floor-first management style; you lead by being present, not by directing from a distance
• Financial acumen including labor forecasting, cost control, and direct P&L impact
• Flexible availability including nights, weekends, and holidays

Benefits

Our people are the reason guests keep coming back. Here is what we offer our Management team:

• Medical, Dental, and Vision plans to select from based on your needs
• Wellness resources to help you along your wellness journey
• 401(k) Retirement Plans
• Employee Stock Purchase Program
• Employee Assistance Program (EAP)
• Vacation and Holidays Perks!
• Bowling, Boomer's, and Waterpark discounts, Retail discounts, Event discounts, and more!

Pay

The pay rate for this position is $70k-$75K