Assistant General Manager

About the role

The Assistant General Manager oversees day-to-day operations, manages staff, and ensures guest satisfaction.

Responsibilities

• Oversee housekeeping, maintenance, and facility operations
• Manage staff schedules and performance
• Ensure compliance with hotel policies and safety standards
• Handle guest complaints and resolve issues promptly
• Coordinate with other departments to enhance guest experience

Requirements

• Bachelor’s degree in hospitality management or related field
• Minimum 5 years of hotel management experience
• Proven leadership skills and ability to manage teams
• Strong communication and problem-solving abilities
• Valid driver’s license and reliable transportation

Qualifications

• Excellent interpersonal and customer service skills
• Proficiency in Microsoft Office Suite
• Experience with property management systems
• Knowledge of hotel regulations and compliance

Skills

• Leadership and team management
• Customer service and conflict resolution
• Hotel operations and maintenance
• Property management systems

Benefits

• Comprehensive health insurance
• Flexible work schedule
• Professional development opportunities
• Accommodations at the hotel

Pay

• $X per hour

Schedule

• Monday through Friday, 8:00 AM - 5:00 PM

Resources

• Job alert sign-up