Assistant General Manager

Promotion and Responsibilities

• Work in alignment with Legacy Restaurant Group's mission.
• Ensure adherence to restaurant policies, procedures, standards, specifications, guidelines, and training programs.
• Ensure guests feel welcomed and receive responsive, friendly, and courteous service.
• Ensure food and products are prepared and served according to recipes, portioning, cooking, and serving standards.
• Adhere to cash handling and reconciliation procedures.
• Achieve company objectives in sales, service, quality, appearance, sanitation, and cleanliness.
• Train employees and create a positive, productive working environment.
• Compile and balance cash receipts.
• Perform various financial activities, including cash handling, deposit preparation, and payroll.
• Schedule labor as needed, ensuring staffing meets labor cost objectives.
• Assign duties, responsibilities, and work stations to employees.
• Analyze operational problems and establish procedures to alleviate them.
• Comply with federal, state, county, and municipal regulations.
• Oversee employee performance appraisals and recommend improvements.
• Develop staff in all areas of managerial and professional development.
• Recommend measures for improving work procedures and worker performance.
• Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks.
• Ensure equipment is clean and in excellent working condition.
• Arrange for equipment maintenance and repairs, and coordinate services like waste removal and pest control.
• Collaborate with other personnel for menu planning, serving arrangements, and related tasks.
• Attend and offer suggestions for improvement at scheduled meetings.
• Coordinate with and assist fellow employees to meet guests' needs and support the restaurant's operation.
• Fill-in for fellow employees as needed to ensure guest service standards and efficient operation.
• Greet and seat guests, present menus and wine lists, and present customer bills and accept payments.
• Plan and schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details with clients.
• Develop restaurant objectives, budgets, policies, procedures, and strategies.

Qualifications

• Must be 21 years of age or older.
• Three or more years of front-of-the-house operations and/or experience as an assistant manager in the service or food and beverage industry.
• Must have at least one year of beer, wine, and liquor experience.
• Able to understand and speak using the predominant language(s) of guests.
• Excellent basic mathematical skills.
• Able to handle money and operate a point-of-sale system.
• Able to work in a standing position for long periods of time (up to 5 hours).
• Able to reach, bend, stoop, and frequently lift up to 50 pounds.
• Stamina and availability to work 50 to 55 hours per week.

Company Values

• Integrity: Open and honest in all activities, doing the right thing.
• Guest Focus: Engaging, responsive, and flexible in providing the highest level of extraordinary hospitality to guests.
• Respect: Valuing the team and guests, embracing diversity, and treating individuals with courtesy and politeness.
• Community Volunteerism: Guiding business decisions with a shared commitment to community involvement.
• Loyalty: Dedicated to the mission of Legacy Restaurant Group, personally accountable for advancing its vision.
• Pursuit of Excellence: Seeking excellence in everything we do to create an extraordinary culture that achieves the highest levels of success.

Company Mission and Vision

MISSION: To provide a unique and extraordinary experience to all in a manner that earns loyalty from guests and team members.

VISION: We will be recognized as an extraordinary leader in the hospitality industry through the passionate pursuit of excellence across all our endeavors.

About the Role

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Company Culture

Attention to detail is crucial in hospitality and service. Small gestures can make a big impact on a guest's experience. Hospitality is about more than just food and service; it's about creating a welcoming and enjoyable environment for everyone involved.

We believe that hospitality is an art form that requires grace, finesse, and sophistication. Each team member plays a vital role in delivering an exceptional guest experience. We strive to create a workplace where hard work truly makes a difference and where we can all contribute to achieving our goals.

Smiles are essential in hospitality. They not only welcome guests warmly but also energize our team members. By showing genuine warmth and respect, we aim to foster a positive and inclusive atmosphere that encourages collaboration and innovation.

We are committed to attracting top talent and treating each individual with respect and dignity. Your contributions are valued, and we rely on each other to build a dynamic and supportive team environment.