Assistant General Manager at KidSrong Pflugerville

About the Role

As the Assistant General Manager at KidStrong, you’ll be the second‑in‑command to the General Manager—driving center growth, inspiring our coaching staff, and delivering an exceptional experience for kids and families.

Responsibilities

• Sales & Growth: Lead member acquisition by making 75–100 outbound calls per day, finalize trial sales and memberships both over the phone and in‑center, and sell and schedule revenue‑boosting events such as camps, birthday parties, and community pop‑ups.
• Team Leadership & Coaching Culture: Serve as Manager on Duty when the GM is off, partner with the GM to onboard, train, evaluate, and mentor coaches using the KidStrong Coach DNA framework, foster a feedback‑rich coaching culture, and manage the Lead Coach/Sales Manager.
• Center Operations & Experience: Track center KPIs, sales numbers, and member retention to make operational decisions, deliver top‑tier customer service, maintain community relationships, and oversee daily, weekly, and monthly center maintenance, equipment safety, and brand standards.
• Hands‑On Coaching (5–10 hours/week): Deliver the KidStrong curriculum focused on brain, physical, and character development for children ages 15 months to 11 years, using the KS Coaches App to track attendance, awards, and student progress.

Qualifications

• Prior coaching or sports experience working with kids (ages 15 months – 11 years); pediatric OT/PT experience is a major plus.
• Comfortable making high‑volume outbound phone calls, closing sales, and hitting performance goals.
• Natural leader who leads by example, brings high energy, and embraces a growth, low‑ego mindset (“Best Idea Wins!”).
• Physically active—able to move through classes, set up equipment up to 25 lb, and engage actively with kids.
• Proficient with Google Workspace or Microsoft platforms and comfortable learning systems such as LearnUpon, ADP, CareerPlug, or CRM software.
• CPR certified (or willing to obtain) and ready to complete KidStrong HQ Coach Certification.

Benefits

• Company parties
• Opportunity for advancement
• Paid time off
• Training & development
• Free KidStrong membership for your child plus 50 % off camps and birthday parties
• Clear pathways for internal growth and leadership development
• High‑energy, purpose‑filled work culture

Pay

Competitive Pay: $37,000 – $42,000 per year (Full‑Time, approximately 40 hours/week).

Schedule

Typically 4 weekdays plus 1 weekend shift, dependent on center needs. In‑person at KidStrong Pflugerville (Austin, TX).

Center Culture

Work hard, have fun, be a little silly, and care deeply. The team brings energy, passion, and purpose every day, supporting each other and giving their best for kids and families.