Assistant General Manager

Tropical Vibes & Impacting Lives!

You feel it the moment you walk in. There’s more than vibrant colors, a tropical theme and happy children. There’s something different, something extraordinary. Something truly GOLDEN. It’s passion. Not just a passion for kids or a passion for swimming…it’s a special passion for changing – even saving – lives, by being a part of kids learning to swim.

Responsibilities

• Directs and controls the daily operations to ensure the school is running according to GSS standard operating procedures.
• Assists General Manager and department managers with fulfilling the daily tasks.
• Manages the staff of GSS to ensure high productivity, excellent performance and positive employee satisfaction.
• Trains and oversees aquatics department to provide superior swim instruction to the students of GSS. Interacts with Deck Supervisors and Golden Teachers on issues related to class scheduling, student progress, customer service and employee performance and training.
• Provides sales and marketing training to all qualified sales staff.
• Provides direction in the retail and vending departments to ensure a proper mix of products and pricing is achieved.
• Trains and oversees private party staff to ensure that the GSS standard operating procedures are being maintained.
• Gains knowledge and experience in the iClassPro software to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions.
• Gains a high level of knowledge and experience in the GSS pool operations necessary to maintain a safe and sanitary swim environment.
• Initiates and oversees workplace employee activities (“Fun” Department) with the goal of achieving improved employee satisfaction.
• Directs and oversees the implementation of the Emergency Action Plan and all safety procedures that pertain to the GSS facility and trains all current staff on the GSS EAP.
• Maintains current certifications and stays up-to-date professionally on the aquatics and management field.
• Fulfills other duties and responsibilities as assigned by the Employer.

Qualifications

• Must pass background examinations (included with training).
• Sales and Marketing experience.

Benefits

• Company parties
• Competitive salary
• Employee discounts
• Free food & snacks
• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Opportunity for advancement
• Future references/referrals
• Ability to work with children

Skills

• Excellent interpersonal communication and organizational skills

Pay

Salary is competitive and varies by location.

Schedule

Flexible schedule

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance