Assistant General Manager

About the role

As an Assistant General Manager at GO Car Wash, you’ll learn to manage your own site. You’ll assist the Site General Manager with all daily car wash operations and contribute to the continued success of the site.

Responsibilities

• Work with the Site General Manager on meeting all inventory, equipment, site, service and safety standards to deliver a convenient, consistent, exceptional car wash experience for customers.
• Address customer claims when they occur.
• Aid in hiring, training, coaching, managing, and developing Teammates to perform their jobs well, grow their responsibilities, and uphold the company’s values.
• Deliver excellent customer service and drive sales growth.
• Communicate clearly, engage, and lead others by example.
• Organize time, work, and team to complete many varying responsibilities.
• Achieve results independently, and work collaboratively with the team.
• Proactively and creatively find solutions to operational and people challenges.

Requirements

• A high school diploma or equivalent
• Six months of management experience in a service-related business
• Car wash experience preferred, but not required
• The ability to deliver excellent customer service and drive sales growth
• The ability to communicate clearly, engage, and lead others by example
• The ability to organize time, work, and team to complete many varying responsibilities
• The ability to achieve results independently, and work collaboratively with the team
• The ability to proactively and creatively find solutions to operational and people challenges

Qualifications

• High school diploma or equivalent
• Six months of management experience in a service-related business
• Car wash experience preferred, but not required

Skills

• Customer service
• Leadership
• Time management
• Problem-solving

Benefits

• Competitive health benefits
• 401(k) plan
• Paid time off
• Free car washes
• Opportunity for career growth

Pay

$17.50/hour, including a base pay of $15.50/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Plus $500 monthly bonus tied to 100% of plan targets tied to company and individual performance.

Schedule

Hours may vary based on location and shift requirements.

Benefits

• Health insurance
• 401(k) plan
• Paid time off
• Free car washes
• Criminal background check required before hire