Assistant General Manager

About the role

As an Assistant General Manager at GO Car Wash, you’ll learn to manage your own site. You’ll assist the Site General Manager with all daily car wash operations and contribute to the continued success of the site. This includes working with the Site General Manager on meeting all inventory, equipment, site, service, and safety standards to deliver a convenient, consistent, exceptional car wash experience for customers, and addressing customer claims when they occur. You’ll also assist with hiring, training, coaching, managing, and developing our Teammates to perform their jobs well, grow their responsibilities, and uphold our values by setting the example when performing all car wash activities.

Responsibilities

• Assist the Site General Manager with daily car wash operations
• Ensure inventory, equipment, site, service, and safety standards are met
• Address customer claims and deliver exceptional customer service
• Hire, train, coach, manage, and develop Teammates
• Drive sales growth and achieve results independently and collaboratively
• Proactively find solutions to operational and people challenges

Requirements

• High school diploma or equivalent
• 6 months of management experience in a service-related business
• Car wash experience preferred, but not required
• Ability to deliver excellent customer service
• Strong communication and leadership skills
• Ability to organize time, work, and team to complete varying responsibilities
• Results-driven, both independently and collaboratively

Benefits

• Competitive health benefits
• 401(k) retirement plan
• Paid time off
• Free car washes
• Opportunity for career growth and skill development

Pay

Teammates in this role typically earn $22.50/hour, which includes a base pay of $20.50/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and top performers regularly exceed $2/hour in additional earnings. Plus a $500 monthly bonus tied to 100% of plan targets based on company and individual performance. Offer depends on location and level of knowledge, skills, abilities, and performance.