Assistant General Manager

Gjelina NYC is seeking an experienced and hands-on Assistant General Manager to join our leadership team. We’re looking for someone who is passionate about hospitality, enjoys developing people, and thrives in the energy of a fast-paced restaurant.

About the role

This role works closely with the General Manager to lead daily operations, support the team, and create a warm, consistent experience for our guests. The ideal candidate is a strong communicator and thoughtful leader who is comfortable being present on the floor, solving problems in real time, and balancing great hospitality with strong restaurant operations.

Responsibilities

• Lead and support the floor team throughout daily service
• Help create a welcoming, knowledgeable, and consistent guest experience
• Coach, train, and develop team members while encouraging opportunities for growth
• Partner with the General Manager on recruiting, hiring, scheduling, payroll, and team performance
• Maintain strong communication between the floor, kitchen, and leadership teams
• Support inventory, purchasing, labor, COGS, budgets, and P&L goals
• Maintain high standards for cleanliness, safety, organization, and overall restaurant presentation
• Build relationships with regular guests while creating memorable experiences for new guests
• Support restaurant events, catering, and special services
• Help ensure compliance with health, safety, and company standards

Requirements

• 5+ years of restaurant or hospitality experience
• Strong leadership, coaching, and team-building skills
• Solid understanding of food, beverage, and restaurant operations
• Comfortable working with P&Ls, budgets, forecasting, labor, and COGS
• Organized, proactive, dependable, and solutions-oriented
• Strong communication skills and the ability to remain calm under pressure
• Comfortable with restaurant technology, POS systems, and Excel/Google Sheets
• Flexible availability, including evenings, weekends, and holidays
• English/Spanish bilingual skills are a plus

Pay

$80,000–$90,000 per year, DOE