Assistant General Manager

About the role

We are seeking an enthusiastic and dedicated Assistant General Managers for our bakery cafes in the Washington D.C., Maryland, Virginia area. Locations Currently Hiring Assistant General Managers:

• Fresh Baguette Rockville bakery cafe, 804 Hungerford Dr, Rockville, MD 20850
• Fresh Baguette Germantown bakery cafe, 19548 Amaranth Drive Germantown, MD 20874
• Fresh Baguette Georgetown bakery cafe, 1737 Wisconsin Ave NW, Washington, DC 20007
• Fresh Baguette Penn Quarter bakery cafe, 575 7th St NW, Washington, DC 20004
• Fresh Baguette Mclean bakery cafe, 6707 Old Dominion Dr #115, McLean, VA 22101
• Fresh Baguette Alexandria bakery cafe, 1101 King St, Alexandria, VA 22314
• Fresh Baguette Lafayette Square bakery cafe, 1440 New York Ave NW, Washington, DC 20005
• Fresh Baguette Cleveland Park bakery cafe, 3412 Connecticut Ave NW, Washington, DC 20008
• Fresh Baguette Bethesda bakery cafe, 4919 Bethesda Ave, Bethesda, MD 20814

Responsibilities

• Oversee daily store operations while ensuring the highest standards of service quality.
• Delegate tasks effectively and support the team to ensure a smooth and efficient workload distribution.
• Train team members on critical components such as food safety and product knowledge.
• Lead by example, offering customers a warm, inviting, and top-tier experience in a clean and welcoming environment.
• Support recruitment processes, including hiring and scheduling.
• Foster team growth by mentoring and developing staff members.
• Continuously seek opportunities to enhance customer satisfaction and operational efficiency.
• Champion the love for French baked goods by sharing your passion with both staff and customers.
• Complete inventory management and track stock levels to ensure product availability.
• Promote Fresh Baguette’s core values and standards with integrity and enthusiasm.

Qualifications

• 1+ years of experience in an shift leader, supervisor, or assistant manager role.
• High School Diploma or GED.
• Physical stamina and dexterity to work in demanding environments such as lifting 50lbs+, reaching, bending, standing for 8+ hours, etc.
• Availability to work during busy peak periods such as Easter, Thanksgiving, Christmas, etc.
• Proven ability to delegate tasks effectively while maintaining high standards of service and operational efficiency.
• A warm and inviting presence with excellent interpersonal and communication skills.
• Passion for coffee, bread, and French baked goods.
• Ability to thrive in a fast-paced environment.
• Desire for continuous learning and personal development.
• Experience in training and supporting team members on daily operational practices.
• Hands-on experience in handling customer complaints and resolving issues.
• Knowledge of local and national health and food safety codes, with the ability to enforce policies effectively.
• Commitment to Fresh Baguette's core values: Integrity, Respect, Reliable, Team Player, Committed, and Customer Oriented.