Assistant General Manager

Job Summary

The Assistant General Manager will support the General Manager to promote an environment of diversity and acceptance while creating a warm welcoming environment for members. The Assistant General Manager (AGM) is an extension of the General Manager and will preside over the operation when the General Manager is not in the facility.

Administration and Organizational Responsibilities

• Demonstrate a working knowledge of all standard operating procedures and policies
• Aid the General Manager in communicating and implementing company policies and procedures
• Encourage staff to work as a team and be productive
• Show an ability to take decisive action
• Proactively recruit, interview, and hire talented team members

Sales Management

• Lead, motivate, and manage a team
• Work with the team to achieve desired revenue targets, as measured through Key Performance Indicators (KPIs), through the leadership and motivation of sales staff
• Ensure that the team maintains proper tracking of leads
• Emphasize the importance of staff involvement in the community and neighborhood businesses and recruit new local businesses into partnership programs

Operational Responsibilities

• Support personnel-related problems or difficulties by following company procedure and documentation
• Resolve customer complaints in an expeditious and tactful manner following company procedure and documentation
• Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to the customer
• Ensure the facility meets standards for cleanliness, maintenance, safety, and security
• Ensure malfunctioning equipment is reported and repaired promptly
• Assist in the processing, submission, and approval of payroll

Employment Eligibility

• All applicants must possess a high school diploma or equivalent (e.g., GED)
• Applicants must be at least 18 years of age
• Applicants must be eligible to work in the United States pursuant to both state and federal requirements and maintain their eligibility to work in the United States throughout their employment
• Applicants must provide proof of eligibility to work in the U.S. including the required documentation for e-Verification

Pay

$45,000.00 - $80,000.00 per year

Benefits

Fitness Ventures LLC is committed to creating an inclusive and diverse workplace and is an Equal Opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, genetic disorder, disability, protected veteran status or any other characteristic protected by state, federal, or local law.