Assistant General Manager
Firehouse Subs · Houston, TX · 1 mo ago
ManagementFull-time
Job Type
Full-Time
About the Role
Assist the General Manager in overseeing daily restaurant operations, lead shifts, train, coach, and develop Crew Members and Shift Leaders, support hiring, onboarding, and performance management, help manage P&L, ensure compliance with food safety and sanitation standards, handle guest concerns, assist with scheduling, ordering, and administrative tasks, and step in to run the restaurant in the absence of the General Manager.
Responsibilities
- Lead shifts and ensure high standards in food quality, service, and cleanliness
- Train, coach, and develop Crew Members and Shift Leaders
- Support hiring, onboarding, and performance management
- Help manage P&L, including labor, food cost, and inventory control
- Ensure compliance with all food safety and sanitation standards
- Handle guest concerns and ensure an exceptional customer experience
- Aid in scheduling, ordering, and administrative tasks
- Step in to run the restaurant in the absence of the General Manager
Requirements
- 2+ years of restaurant management experience (QSR or fast-casual preferred)
- Strong leadership and team development skills
- Experience with scheduling, inventory, and cost control
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
Qualifications
- Flexible schedule, including nights and weekends
Skills
- Strong leadership and team development skills
- Experience with scheduling, inventory, and cost control
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
Benefits
- Competitive salary or hourly pay (based on experience)
- Bonus potential
- Career advancement opportunities to General Manager
- Paid training and leadership development
- Supportive, team-oriented work environment