Assistant General Manager

About the role

Join Prominence Hospitality Group as an Assistant General Manager at the Fairfield Inn & Suites by Marriott Marion, where you’ll help lead the team to operational excellence and create exceptional guest experiences.

Responsibilities

• Lead and inspire the team by managing day-to-day operations, ensuring compliance with hotel policies, procedures, and service standards.
• Oversee property maintenance, landscaping, work areas, food and beverage, safety, and compliance; document and report to the General Manager as needed.
• Maintain accurate financial records, understand P&L, and identify areas for operational improvement.
• Motivate, influence, and coach staff to achieve goals, deliver exceptional service, and maintain high performance standards.
• Demonstrate proven customer service skills with a strong guest-focused mentality.
• Address escalated guest issues promptly to ensure satisfaction.

Requirements

• Minimum 3 years in a supervisory role, preferably in the hospitality industry.
• Strong leadership, communication, and organizational skills.
• Ability to set goals, motivate teams, and provide performance feedback.
• Understanding of P&L, revenue, and management principles.
• Fun, positive, and energetic personality with a passion for creating a welcoming and inclusive environment.

Benefits

• Comprehensive training, career growth opportunities, and leadership development.
• Competitive pay and incentives that recognize and reward your hard work and dedication.
• Flexible schedules and generous employee discounts (extended to friends and family).
• Paid time off to rest and recharge.
• Inclusive and empowering culture that celebrates diversity and encourages innovation.

Location: Fairfield Inn & Suites by Marriott Marion, 1400 Champions Drive, Marion, IL 62959