Assistant General Manager

What You’ll Do:

• Lead daily operations and serve as a key liaison between departments and the General Manager
• Supervise front desk agents and ensure excellent guest service around the clock
• Aid in hiring, training, and evaluating team members to maintain high service standards
• Prepare schedules, run reports, and assist in budgeting and forecasting
• Aid in invoicing accounts receivable bills
• Aid in ordering and compiling accounts payable invoices to ensure supply levels are maintained and the hotel pays its bills to vendors
• Step in to support the front desk, housekeeping, and light maintenance when needed
• Monitor and maintain inventory, process invoices, handle deposits, and support financial controls
• Conduct daily property walks and inspections to uphold quality and brand standards
• Participate in our AGM training program with access to mentorship and growth opportunities

Must-Haves:

• 2–3 years of hotel experience, including 1+ year in a leadership role
• Strong knowledge of front desk operations and hotel accounting/audit practices
• Excellent communication, team leadership, and guest service skills
• Proficiency with Microsoft Office and hotel PMS (e.g., Hilton or Marriott systems)
• Availability for flexible scheduling, including nights, weekends, and holidays
• Ability to walk and be on your feet for long durations when assisting in the departments up to 8 hours

Nice-to-Haves:

• Bilingual (English/Spanish)
• Experience in light maintenance

Pay:

$45,000 annually

Benefits:

Not specified

Schedule:

Not specified

Qualifications:

Not specified

Skills:

Not specified

Benefits:

Not specified