Assistant General Manager
The Role
You support the General Manager with daily hotel operations and leadership tasks
You oversee department leaders and help ensure smooth interdepartmental communication
You assist with scheduling, training, coaching, and performance management
You maintain guest satisfaction by resolving issues and supporting service recovery
You monitor hotel cleanliness, safety, and brand compliance
You assist with financial performance, budgeting, and cost controls
You lead by example to maintain a positive, professional environment
You support implementation of hotel initiatives, procedures, and standards
You ensure staffing levels support service needs across the hotel
You act as Manager on Duty when needed
Why You Will Love It Here
A key leadership role with major impact on guest experience and team culture
Opportunities for advancement into a General Manager role
A supportive ownership and management team
A dynamic environment where every day brings something new
Ready to Join the Team
If you are ready to help lead the hotel, support our teams, and deliver excellent guest experiences, we would love to meet you.
Qualifications
- Previous hotel leadership experience highly preferred
- Strong understanding of hotel operations and service standards
- Excellent communication, coaching, and problem solving skills
- Professional, dependable, and able to lead by example
- Strong organizational skills and ability to manage multiple priorities
- Passionate about hospitality and building strong teams
- Flexible to work any shifts, including holidays and weekends