Assistant General Manager

Essential Responsibilities

• Aid the General Manager with the overall operation of the hotel.
• Provide daily leadership and oversight of multiple departments, including Front Office, Housekeeping, Food & Beverage, Engineering, and other operational areas as assigned.
• Assist with Human Resources functions including recruiting, onboarding, employee relations, coaching, performance management, scheduling, and ensuring compliance with company policies.
• Support accounting functions including daily revenue reporting, accounts payable, payroll review, cash controls, inventory management, and month-end processes.
• Ensure compliance with Marriott brand standards, company policies, and all local, state, and federal regulations.
• Maintain guest satisfaction and implement service recovery initiatives to maintain high guest experience scores.
• Analyze financial reports, labor costs, and departmental performance to maximize profitability.
• Coach, mentor, and develop department managers and hourly associates to build a high-performing team.
• Conduct regular property inspections to ensure cleanliness, safety, and maintenance standards are consistently met.
• Assist with budgeting, forecasting, and achieving revenue and profitability goals.

Qualifications

• Minimum of 5 years of progressive hotel management experience in a fast-paced full-service hotel environment.
• Previous experience as an Assistant General Manager, Operations Manager, Front Office Manager, or Department Head preferred.
• Working knowledge of hotel accounting practices, financial reporting, payroll, and budgeting.
• Experience with Human Resources functions, including hiring, coaching, employee relations, and compliance.
• Strong leadership, organizational, and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Ability to manage multiple priorities while maintaining a high level of professionalism.
• Experience with Marriott systems is preferred.
• Must be flexible to work days, evenings, weekends, and holidays as business demands require.

What We Offer

• Competitive salary
• 5 days sick pay
• Flexible schedule
• Professional development and career advancement opportunities
• Marriott hotel travel discounts
• A dynamic, team-oriented work environment where leadership and accountability are valued.