Assistant General Manager
Sales Leadership
Aid in driving membership and personal training sales through daily goal setting, lead management, and closing techniques.
Team Coaching & Accountability
Help train, motivate, and manage the front desk and sales teams to achieve high performance.
Operations Support
Ensure smooth day-to-day club operations including cleanliness, equipment upkeep, and staff coverage.
Member Experience
Lead by example in delivering exceptional service and handling member inquiries or escalations with urgency.
KPI Tracking & Action
Monitor performance metrics and contribute to improvement strategies aligned with club goals.
Culture Builder
Foster a high-energy, team-oriented environment that reflects Crunch’s 'No Judgments' philosophy.
Growth Development
Actively participate in leadership development to prepare for a future General Manager role.
Compensation & Perks
- Competitive Salary + performance bonus opportunities
- Medical, Dental, Vision
- 401K and PTO
- Free Crunch membership
- Discounted personal training
- Career advancement opportunities in a rapidly growing company
- Hands-on leadership development from experienced GMs and Regional VPs
About the Role
The Assistant General Manager supports the General Manager in leading the overall club performance, with a strong focus on sales, member experience, and team development. This role is designed for future leaders who are ready to drive results today while developing for tomorrow.
Qualifications
- Experience in a sales or leadership role, preferably in fitness or a fast-paced service industry
- Strong sales drive and ability to hit individual and team targets
- Natural leader who thrives in a team setting and isn’t afraid to get on the floor and lead by example
- Exceptional communication, organization, and problem-solving skills
- High level of professionalism, integrity, and reliability
- Passion for health, fitness, and personal development