Assistant General Manager

About the role

The Assistant General Manager supports the General Manager in leading the overall club performance, with a strong focus on sales, member experience, and team development. This role is designed for future leaders who are ready to drive results today while developing for tomorrow.

Responsibilities

• Assist in driving membership and personal training sales through daily goal setting, lead management, and closing techniques
• Help train, motivate, and manage the front desk and sales teams to deliver high performance
• Ensure smooth day-to-day club operations including cleanliness, equipment upkeep, and staff coverage
• Lead by example in delivering exceptional service and handling member inquiries or escalations with urgency
• Monitor performance metrics and contribute to improvement strategies aligned with club goals
• Foster a high-energy, team-oriented environment that reflects Crunch’s ‘No Judgments’ philosophy
• Actively participate in leadership development to prepare for a future General Manager role

Requirements

• Experience in a sales or leadership role, preferably in fitness or a fast-paced service industry
• Strong sales drive and ability to hit individual and team targets
• Natural leader who thrives in a team setting and isn’t afraid to get on the floor and lead by example
• Exceptional communication, organization, and problem-solving skills
• High level of professionalism, integrity, and reliability
• Passion for health, fitness, and personal development

Benefits

• Medical, Dental, Vision
• 401K and PTO
• Free Crunch membership
• Discounted personal training
• Career advancement opportunities in a rapidly growing company
• Hands-on leadership development from experienced GMs and Regional VPs

Pay

Competitive Salary + performance bonus opportunities