Assistant General Manager
Courtyard by Marriott · Wilmington, DE · Yesterday
On-site$55k–$90k/yrFull-time
Supervisory experience with major hotel brands
Knowledge of local and state compliance laws
The ability to implement CHM procedures as they relate to cost control and inventory management
The ability to ensure that hotel policies and brand standards are consistently followed
Effective communication and problem-solving skills as it relates to guests and associates
The ability to develop the leadership qualities of all staff
The ability to maintain positive relationships with the management company, property owners, and clients
Qualifications
- Assisting with the overall performance of the hotel's operation to include, but not limited to Guest Satisfaction, Brand Quality Assurance, Budget and Labor
- Executing the training of all associates as it relates to brand and company standards to maximize revenues and service culture
- Be aware of, and in compliance with, all local and state laws
- Implement and train on all CHM procedures that relate to cost control and inventory management
- Maintain positive relationships with Management, Company, Owners and Clients
- Support and inspect safety and security standards to ensure compliance
- Work closely with corporate team’s leadership to ensure property and company goals are being achieved
- Aid with Accounts Payable, Accounts Receivable, Guest Voice and the Sales Process
Salary + Bonus + Benefits