Assistant General Manager

About the role

The Assistant General Manager at Cooper’s Hawk Winery & Restaurants oversees a multi-faceted high-volume full-service restaurant, with a retail component and Wine Club program. Key responsibilities include managing operations, training staff, and building the Wine Club community.

Responsibilities

• Oversee overall restaurant operations and complex departments including Service and Tasting Room
• Adhere to policies and manage assigned operating systems
• Ensure collaboration between kitchen and front of house operations
• Represent company values and create a respectful, positive, and professional work environment
• Manage people by: participating in hourly team member hiring, training and verifying team members' understanding of Cooper’s Hawk Winery & Restaurants, reviewing and approving front of house department schedules in a timely manner, developing other Managers, including all Restaurant and Kitchen Managers, focusing on service & food standards and assisting General Manager with weekly inventory procedures when needed, maximizing financial and operational results, as well as weekly financial reporting and inventory audits with General Manager oversight, building and maintaining Wine Club Community, by ensuring our Front of House Team Members have the training and resources needed to educate guests about our wine club program and invite them to join
• Effectively operate computer systems including a POS System, Online Team Member Scheduler, Inventory/Ordering software and the Microsoft Office Suite
• Maintain safe, secure and healthy work environment and food safety

Requirements

• 3-4 years of supervisory experience in a full-service restaurant
• Scratch kitchen experience preferred
• A minimum age requirement of 21 years
• Excellent verbal and written communication skills
• Reads, understands and communicates in English
• Demonstrates financial acumen
• Proficient in Microsoft Office Suite
• Results-driven; able to coach team to hit restaurant targets (i.e. Wine Club Community growth)
• PREFERRED CERTIFICATIONS INCLUDE SERVSAFE AND STATE/LOCAL LICENSING REQUIREMENTS
• Must be able to lift and carry up to 40 lbs
• Must be able to stand for at least 10 hours per shift
• Must be able to work 50-60 hours per week
• Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays
• Maintains a professional image by adhering to guidelines listed in the Team Member Handbook

Qualifications

Must be able to lift and carry up to 40 lbs. Must be able to stand for at least 10 hours per shift. Must be able to work 50-60 hours per week. Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays. Maintains a professional image by adhering to guidelines listed in the Team Member Handbook.

Skills

Results-driven; able to coach team to hit restaurant targets (i.e. Wine Club Community growth). Proficient in Microsoft Office Suite. Demonstrates financial acumen. Excellent verbal and written communication skills. Reads, understands and communicates in English.

Benefits

Incredible Discounts: Monthly Dining Allowance, 50% Dining and Carryout, 40% Retail Wine, 20% Retail and Private Events, Monthly Complimentary Wine Tasting for Two, Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program, Company Matching 401(k) Retirement Savings Plan, Flexible Savings Accounts - Health and Dependent Care, Health Savings Account, Long-Term Disability; Voluntary Short-Term Disability, Basic Life and AD&D Insurance (with option to purchase additional coverage), Paid Parental Leave, Highly Competitive Pay plus Team Member Incentives & Rewards, Paid Time Off, Access to Team Member Relief Program, Employee Assistance Program, providing mental health, legal and financial counseling, “Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services, Employee Referral Bonus Program, Milestones Recognition Program, Luxury Car Incentive for Team Member Development for General Managers and Executive Kitchen Managers, Annual Destination Conference for General Managers and Executive Kitchen Managers, Career Development Opportunities

Pay

$70,000-$85,000/year + 10% bonus potential. The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity.

Schedule

Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays.