Assistant General Manager

The Role at a glance

We are looking for a skilled, motivated, and hospitality-driven Assistant General Manager to join the Constellation Culinary Group team at Carnegie Hall. This role is responsible for supporting the General Manager in the overall management of the Carnegie Hall food service program and taking a lead role in managing the Weill Café, including both daytime café service and pre-concert dining operations.

What you'll be doing

• Assist in managing food service operations in accordance with approved budgets and financial goals
• Oversee all daily operations of Weill Café, including daytime café service and evening restaurant operations
• Collaborate with the Marketing team to develop and support initiatives that drive revenue, guest engagement, and visibility for the Weill Café
• Identify and support new culinary programming and revenue generating opportunities for the Weill Café and broader account operations
• Support venue programming, promotions, and special events through operational collaboration and execution
• Support weekend and off-hours operational coverage as needed across Weill Café, event, and venue operations
• Partner with culinary leadership on menu development, implementation, and refinement based on guest feedback and operational needs
• Manage Weill Café reservations, seating flow, and guest experience standards to ensure optimal service levels
• Aid in financial reporting, forecasting, labor management, and budgeting processes
• Supervise salaried managers and hourly associates while fostering a positive and accountable team culture
• Support hourly recruitment, onboarding, training, and employee development efforts with a focus on team retention and growth
• Support payroll administration and labor tracking to ensure compliance with applicable Union Collective Bargaining Agreement (CBA) rules, wage regulations, scheduling provisions, and reporting requirements
• Maintain strong working relationships with Constellation staff, Carnegie Hall personnel, guests, and vendors
• Cover equipment maintenance programs, service calls, and contractor/vendor visits in alignment with Carnegie Hall building policies and procedures to support uninterrupted operations
• Oversee purchasing, inventory, and vendor relationships to ensure operational efficiency and cost control
• Ensure accurate cash handling procedures, daily reconciliation, and accounts payable support
• Ensure compliance with all sanitation, safety, health department, and HACCP standards
• Provide operational support across the broader account as business needs require

About Constellation

From retail spaces to office buildings, Constellation provides high-quality business dining and catering experiences all over the United States. Constellation takes pride in building every meal around its goal of fostering connections through food and hospitality.

About Elior North America

Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.

Compensation Range

$85,000/yr.

Our Benefits

• Medical (FT Employees)
• Dental
• Vision
• Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
• Discount Program
• Commuter Benefits (Parking and Transit)
• EAP
• 401k
• Sick Time
• Holiday Pay (9 paid holidays)
• Tuition Reimbursement (FT Employees)
• Paid Time Off